| Introduction
NVQHelp short courses and business skills programmes concentrate on interpersonal skills and management supervisory skills. Our goal is to focus with our clients on areas which develop efficiency, productivity and morale. Our courses promote personal development, improved communication and management effectiveness.
Delivery
Our training events are
built to meet your needs
whether company wide, conference based delivery, small training groups, or one to one coaching for individuals. National Management Standards
Mapping our training against the national management standards is easy. We deliver from levels 2-7 and can accredit your learning where possible against future training with us. The level of our training delivery will mirror the organisational or individual needs of our clients. Business Skills Portfolio
The following list gives a broad outline of some of our business skills expertise and topical areas which can be tailored to meet your precise needs in a bespoke programme. Management supervisory skills training
- Appraisal skills
- Planning change
- Implementing change
- Project management
- Managing meetings
- Delegation skills
- Motivation
- Recruitment and selection
- Developing innovation and creativity
- Managing conflict in the workplace
- Situational and applied leadership skills
- Problem solving
- Decision making
- Team briefing
- Team building
- Chairing meetings
- Performance management
- Customer service management
- Coaching skills
Interpersonal skills development training
- Developing productive working relationships
- Effective personal development
- Giving and receiving feedback
- Assertiveness skills
- Presentation and briefing skills
- Time management
- Dealing with complaints
- Handling aggressive people
- Resolving conflict in the workplace
- Stress management
- Business writing skills
- Report writing skills
|
